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This Return Policy outlines the terms and conditions for returns, refunds, and cancellations for products and services provided by Vloxarinyghitis.
Due to the custom nature of our products, returns are handled on a case-by-case basis. Standard return requests must be initiated within 14 days of delivery or completion of installation, whichever occurs later.
For custom-made items, please contact us immediately if you are not satisfied with your purchase. We will work with you to address any concerns and find an appropriate solution.
To be eligible for a return, items must meet the following conditions:
Custom-made items that have been specifically designed and fabricated for your space may not be eligible for return unless there is a manufacturing defect or error on our part.
Return shipping costs are the responsibility of the customer unless the return is due to:
In cases where we are responsible for the return, we will provide a prepaid return shipping label or arrange for pickup at no cost to you.
For standard returns initiated by the customer, return shipping costs will be deducted from the refund amount, or you may be responsible for arranging and paying for return shipping.
To initiate a return, please follow these steps:
Please do not return items without first contacting us and receiving return authorization. Unauthorized returns may be refused.
The following items are generally not eligible for return:
This Return Policy complies with applicable consumer protection laws. Your statutory rights are not affected by this policy. If you are a consumer, you may have additional rights under local consumer protection legislation that cannot be excluded or limited.
In some jurisdictions, consumers have the right to cancel certain contracts within a specified period without giving any reason. If such rights apply to your purchase, we will honor them in addition to the terms outlined in this policy.
You may cancel your order before production begins without penalty. Once production has started, cancellation may be subject to fees based on work completed and materials ordered.
Cancellation requests must be made in writing and sent to us using the contact information provided. We will confirm receipt of your cancellation request and provide information about any applicable fees.
For custom projects, cancellation after design approval but before production may result in a cancellation fee of up to 25% of the total order value to cover design and planning costs.
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 10-15 business days using the original payment method.
Refunds will be issued for:
Deductions may apply for:
Please note that it may take additional time for the refund to appear in your account, depending on your financial institution's processing times.
For questions about returns, refunds, or cancellations, please contact us:
Vloxarinyghitis
5859 E 25th St
Indianapolis, IN 46218
United States
request@vloxarinyghitis.world
+1 765 591 2580
When contacting us about a return, please include your order number and a detailed description of the issue or reason for return.
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